HESLO AS350B2 Dropped Load – Phase Out of Spring-Loaded Keepers for Keeperless Hooks

HESLO AS350B2 Dropped Load – Phase Out of Spring-Loaded Keepers for Keeperless Hooks (PDG AS350B2 G-PDGF)

On 3 March 2020 Airbus Helicopters AS350B2 G-PDGF of PDG Aviation Services inadvertently dropped a 700 kg underslung load while conducting Helicopter External Sling Load Operations (HESLO) near Glencoe in Argyll, Scotland.  The pole broke into two when it impacted a hillside about 200 m from a minor public road, but clear of any third parties. 

HESLO AS350B2 Dropped Load – The Incident Flight

G-PDGF was being used to transport 47 wooden poles over 2 days to work sites alongside an electricity poerline which was being refurbished.  Prior to starting the task the pilot of met the ground handler, who also worked for the operator, and three client employees.  The UK Air Accidents Investigation Branch (AAIB) explain in their safety investigation report (issued 9 July 2020) that:

The client’s employees had previously attended a training course on helicopter operations, which covered lifting underslung loads. The ground handler briefed the employee who would be hooking on the loads at the storage facility. The ground handler’s task was to assist and oversee this operation but also to refuel the aircraft at a separate refuel site. This meant that, whilst the ground handler was at the refuelling site, the client’s employee would be left unsupervised to ‘hook on’ the loads.

During the afternoon of day one, after successfully transporting several loads…G-PDGF arrived to pick up a 700 kg pole whilst the ground handler was away from the storage facility. The pilot manoeuvred the helicopter to allow the client’s employee to attach the load to the hook. The design of the hook consists of a load bearing beam which, when electrically actuated by the pilot, causes the beam to rotate around a pivot allowing the load to be released before then re-closing.

Cargo Hook of PDG Airbus Helicopters AS330B2 G-PDGF (Credit: via AAIB)

Cargo Hook of PDG Airbus Helicopters AS330B2 G-PDGF (Credit: via AAIB)

Once the load was attached the pilot climbed G-PDGF to lift the pole off the ground. He transitioned to forwards flight whilst…cross-referencing the engine instruments and checking the load in a mirror as he increased airspeed in 10 kt increments. He stabilised the helicopter at 60 kt and 200 ft agl, as opposed to his usual transit speed of 80 kt, for the short flight to the work site.

However, after about 6 km the pole began to develop a spinning motion, which rapidly increased in intensity, and which the pilot could feel through the airframe. Immediately, he lowered the collective and applied rear cyclic to bring G-PDGF rapidly to the hover but, before he could complete this manoeuvre, the pole fell from the helicopter. The pilot immediately returned G-PDGF to the refuel site and shutdown. He inspected the undamaged hook, which was found in the closed position, and the strop that was later recovered from the hillside was also undamaged.

The Operator’s Analysis

Four causes for the loads release were considered by the operator’s safety investigation:

  • the inadvertent release of the electrically-operated hook by the pilot;
  • the release of the hook due to an electrical malfunction; and
  • two causes, similar in nature, that could cause the spring-loaded keeper to be forced open during flight.

The operator considered it unlikely that the load was released inadvertently by the experienced pilot because the release system requires two independent switches on the cyclic to be depressed simultaneously to command a release. The hook and its release system were electrically checked by the operator’s engineering department and no faults were found; however, an intermittent fault could not be ruled out as an alternative cause for the inadvertent release of the load.

The operator considered the most likely cause was that, when the load was hooked on at the storage facility, the sling carrying the load was not positioned fully into the semi-circular recess on the load bearing beam which normally provides additional protection against any movement of the sling. This would have allowed the sling to move during flight and, as the load spun rapidly, to overcome the resistance of the spring-loaded keeper thereby releasing the load.

AAIB Conclusion

The most probable cause for the inadvertent release of the load was that the load had not been positioned correctly across the hook’s load bearing beam when the load was hooked on. At this time, the client’s employee, although having been trained in underslung load lifting operations, was working alone and was not being directly supervised. However, an intermittent fault could not be ruled out as an alternative cause for the release.

Safety Action - Phase Out of Spring-Loaded Keepers for Keeperless Hooks

The operator is continuing to phase out the use of hooks with spring-loaded keepers in favour of using keeperless hooks for most of its operations. Additionally, the operator has amended its procedures so that, if spring-loaded keeper hooks are used, only the operator’s employees will carry out loading operations.

However, crucially:

The operator advised that, as keeperless hooks require the use of two hands, it will retain a few spring-loaded keeper hooks for tasks such as lifting a load from a scree-covered hillside, where using both hands poses a greater risk to the loader.

Keeperless Cargo Hooks

The AAIB don’t mention what type or make of keeperless hook is to be used, but here we illustrate Onboard Systems TALON LC Keeperless Hook:

TALON LC Keeperless Cargo Hook: Open (Credit: Onboard Systems)

TALON LC Keeperless Cargo Hook: Open (Credit: Onboard Systems)

TALON LC Keeperless Cargo Hook: Closed - note Diamond Indicator (Credit: Onboard Systems)

TALON LC Keeperless Cargo Hook: Closed – Note Diamond Indicator Aligned (Credit: Onboard Systems)

Onboard Systems say:

While using remote hooks with a traditional keeper has distinct advantages for missions requiring fast loading, it comes with strict rigging size limitations and requires at least 2 lb. (1 kg) of weight on the load beam to release.  For missions where rapid loading isn’t an issue, or that require unique linkage (such as United States Forest Service (USFS) or the Department of the Interior (DOI) contract-provided equipment), or where greatest load safety is paramount, a keeperless configuration would be a better option.

Onboard Systems explain that: 

To eliminate the risk that a load ring could escape by slipping past the keeper during operation, we simply removed the keeper and replaced it with a unique load beam system that stays open after the load is jettisoned. Closing is accomplished by pushing upward on the load beam with the rigging.

Safety Resources

Also:

Aerossurance will be running training workshops at the EHA European Rotors VTOL Show and Safety Conference in Cologne in November 2020 on a) Safety Culture and Leadership and b) Contracting Aviation Services: An Introduction to the Basics. european rotors 2020


Aerossurance has extensive air safety, operations, SAR, HESLO, airworthiness, human factors, aviation regulation and safety analysis experience.  For practical aviation advice you can trust, contact us at: enquiries@aerossurance.com